Our commitment to you
At ShiDesigns.nl, we believe in transparency and building trust with our customers. This page outlines our key policies to ensure you have a clear understanding of our practices. We want you to feel reassured and confident when using our services. If you have any questions, please don't hesitate to contact us.
Shipping policy
Orders are processed within 1–2 business days. Delivery times vary by location. You will receive tracking information via email once your order ships, allowing you to monitor its progress.
Refund policy
Due to hygiene and safety concerns, opened products cannot be returned. Unopened items may be returned within 7 days of purchase. If you receive missing or damaged items, please contact our support team immediately so we can resolve the issue promptly.
Privacy policy
We respect your privacy and are committed to protecting your personal information. Any personal information you provide is used solely to process your order, improve our services, and provide efficient customer support. We assure you that we will never sell your data to third parties.
Terms & conditions
By using our website, you agree to adhere to our policies regarding purchasing, shipping, returns, privacy, and general use of the ShiDesigns.nl platform. We encourage you to read these terms carefully to ensure you understand your rights and obligations.
Address
Haringvliet 12
2134XB Hoofddorp
Opening Hours
Mon - Fri: 9am - 5pm
Saturday: 10am - 3pm
Sunday: Closed
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